1.  What is my Edu.Dex password?

Edu.Dex is released to ETQA’s with the following default login and password:

1. Login: SAQA
2. Password: SAQA

The Edu.Dex data validation utility allows you to change the Edu.Dex login and password in the Administration menu of the application. The Edu.Dex team recommends that the Edu.Dex login and password are changed once the software has been installed.

Contact the Edu.Dex technical support team at This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you have changed your Edu.Dex login and password and can no longer login.

2.  Why does Edu.Dex not find my submission?

Edu.Dex expects to find your data submission in a specific location with a specific naming convention. Please confirm the following if Edu.Dex is unable to find your data submission:

1. The data submission files are in the location that you are pointing Edu.Dex to. Make sure that you are pointing to the right location and that the files are saved in this location.
2. he data submission date is the same as the date that you are selecting in Edu.Dex (see item 3 for the date format).
3. The data submission files have the right naming convention.
   

Make sure that your data submission files have been named correctly. Edu.Dex is expecting the following:

File name:	nnnnffyymmdd.dat
	Where nnnn represents one of the following:
	The four character mnemonic for your ETQA (CHED)
	OR
	A three character number that represents the ETQA code (621)
	OR
	A four character number that represents the ETQA code (0621)
Where  ff	represents the number of the file (01 for Learner information)
Where  yy	represents the year of the submission (06 for 2006).
Where  mm	represents the month of the submission (07 for July).
Where  dd	indicates the day of the submission (01 for the 1st day of the month).
Where .dat	is the required extension of the file.

3.  Where do I get additional information or help?

For more information in regard to your NLRD data submissions please contact one of the following SAQA NLRD directorate members:

Johan Smit

Data/Learnership Coordinator
Directorate: National Learners' Records Database (NLRD)
South African Qualifications Authority (SAQA)
Tel. (012) 431 5141
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Cleo Radebe

Deputy Director: National Learners' Records Database
Directorate: National Learners' Records Database (NLRD)
South African Qualifications Authority
Tel. (012) 431 5155
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For more information about Edu.Dex or to report technical problems with the Edu.Dex data validation utility please contact the Edu.Dex helpdesk at:

This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Tel. (011) 484 0900

4.  How do I update the Edu.Dex lookup codes, qualification identifiers and unit standard identifiers?

Instructions on how to updates the Edu.Dex lookup codes, qualification identifiers and unit standard identifiers can be downloaded in .PDF format by clicking on the link below.

  How to update Edu.Dex instructions

5.  How do I confirm that my non-primary focus area data exists in the NLRD?

Prior to submitting non-primary focus area data to the NLRD you must confirm that the provider codes/assessor codes that you are submitting already exist on the NLRD. Create the following list from the data stored in your information system:

For non-primary focus area providers:

Make a list of all of the non-primary focus area providers with the following type of information; Provider Code, Owning ETQA ID, Provider Name, physical address (if available) and telephone number (if available).

For non-primary focus area assessors:

Make a list of all of the non-primary focus area assessors with the following type of information; Assessor Identifier, Owning ETQA ID, Assessor first, middle and last name, physical address (if available) and telephone number (if available).

Ask the NLRD Directorate (see FAQ - Where do I get additional information or help?) to confirm that these providers or assessors exist on the NLRD.